Returns & Exchanges
At Brava Lingerie, we want you to feel confident and comfortable in your purchase, which is why we offer a 30-day return window for all unworn items with tags attached. Whether you need a different size or a complete style change, our team is here to ensure you find your perfect fit.
Return Process
- 1.Check Eligibility
Ensure your items are in original condition, unworn, unwashed, and have all original Brava Lingerie tags and hygiene seals intact.
- 2.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back for a refund or exchange.
- 3.Pack and Ship
Securely package your items and attach the provided prepaid shipping label or your own postage, then drop the parcel off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
